Pulso Cookie Policy

Last Updated: 2024-08-07

At Pulso, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Cookie Policy explains how we use cookies and similar technologies on our Employee Assistance Programme (EAP) platform, which provides various psychology services to employees of our partner companies.

1. What Are Cookies?

Cookies are small blocks of data that are stored on your device (computer, smartphone, tablet) when you visit our platform. They help us understand how you use our services, so we can improve and customize your experience.

2. Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the proper functioning of the EAP platform. Without these cookies, some services cannot be provided. For example, they allow you to log in and access secure areas of the platform.
  • Functional Cookies: These cookies allow the platform to remember choices you make, specifically your language.
  • Performance & Analytics Cookies: These cookies help us understand how you use our platform by collecting information about your interactions. We use PostHog analytics to analyze platform usage (for example, which pages are visited and which features are most used). This information is used in an aggregated manner to improve our platform and services. No personal data is collected through these cookies.

3. How We Use Cookies

We use cookies to:

  • Ensure the platform functions correctly and securely.
  • Remember your preferences and login details.
  • Enhance your overall user experience.

4. Third-Party Cookies

We use none.

5. Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect your ability to use some parts of the platform effectively.

6. Changes to This Cookie Policy

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

7. Contact Us

Contact details of the controller for the service subject to this Privacy Notice:

Lucilia Ribeiro
Lucilia.ribeiro@pulso-group.com
Rua Sacadura Cabral, 41 A
1495-702 Cruz-Quebrada/Dafundo, Portugal
www.pulso-portugal.pt